Corporate News

Daddy’s Chicken Shack Names Todd Haavind as Vice President of Franchise Development

Daddy’s Chicken Shack Names Todd Haavind as Vice President of Franchise Development

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Industry Expert Joins Brand to Lead National Franchise Growth

DENVER, CO – as of August 15, 2024 – Daddy’s Chicken Shack, the fast-casual restaurant chain known for its crave-worthy chicken sandwiches, today announced the appointment of Todd Haavind as Vice President of Franchise Development. Haavind brings more than two decades of experience in business development, sales, and franchising, making him a key addition to Daddy’s Chicken Shack’s leadership team as the brand continues its aggressive national expansion.

Haavind previously served as Vice President of Development for Camp Bow Wow, where he led a successful franchise development program for one of the nation’s largest pet care franchises. He has also held Vice President of Development  roles at Quiznos, TCBY, Mrs. Fields, Beeline Bikes, Dickeys BBQ, and Title Boxing, where he played instrumental roles in driving franchise growth and delivering operational excellence.

Attracted to Daddy’s Chicken Shack by the legacy of its founder, Dave Liniger, co-founder of RE/MAX and owner of Area 15 Ventures, Haavind is excited about the brand’s potential. “Dave’s legacy of franchising success and excellence speaks for itself,” said Haavind. “Combine that with a brand known for its outstanding products and an exciting, fun culture, and you have an incredible opportunity for growth.”

In his new role, Haavind will oversee the development of franchise opportunities across major U.S. markets, offering Regional Developers the chance to build their own franchising businesses from the ground up. He is also eager to share best practices with other brands under Area 15 Ventures, such as Port of Subs, to ensure franchisee success.

“I’m excited to present the value of Daddy’s Chicken Shack in a thoughtful way,” Haavind added. “This brand offers something truly special, and with so many growth opportunities in major metropolitan areas across the country, now is the perfect time for entrepreneurs to join us on this journey.”

Haavind’s extensive experience in the franchise industry, coupled with his passion for helping franchisees succeed, positions him to drive growth for Daddy’s Chicken Shack as the brand continues to expand nationwide.

For more information about franchising opportunities with Daddy’s Chicken Shack, visit https://franchising.daddyschickenshack.com.

About Daddy’s Chicken Shack
Founded in 2018, Daddy’s Chicken Shack is dedicated to serving high-quality, Southern-inspired comfort food with a modern twist. Known for its signature chicken sandwiches and welcoming atmosphere, Daddy’s Chicken Shack offers franchise opportunities across the United States. For more information, visit https://franchising.daddyschickenshack.com.

 
 
 
 
 
 
 
 
 
 
 
 
 
Daddy’s Chicken Shack President Tony Adams Wins Zapier’s Outstanding Customer Impact Award

Daddy’s Chicken Shack President Tony Adams Wins Zapier’s Outstanding Customer Impact Award

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Leader of Emerging Restaurant Chain Recognized for Innovative Use of Automation to Enhance Customer Engagement and Experience

Denver, CO – September 26, 2024 – Daddy’s Chicken Shack, a rapidly growing fast-casual brand known for its crave-worthy chicken and innovative approach to customer service, is proud to announce that President Tony Adams has been named the recipient of Zapier’s prestigious Outstanding Customer Impact Award. The award celebrates exceptional use of automation to transform and enhance customer experiences. 

Tony Adams’ winning submission showcased how Daddy’s Chicken Shack leveraged Zapier’s automation tools to turn ordinary, transactional emails into moments of delight for customers. By integrating a dynamic API from their online ordering system, Adams and his team used Zapier to create beautifully designed email receipts that included personalized video messages, as well as a prompt to download the brand’s loyalty app. 

“We knew we had an opportunity to humanize our brand and surprise our customers in unexpected ways,” said Adams. “Zapier helped us take a standard, boring transaction and turn it into a ‘wow’ moment. By using complex API integrations with formatter and code steps, we’re able to deliver emails that include a video message from me and encourage customers to engage with our loyalty app. This has led to a threefold increase in Google reviews and doubled our loyalty app downloads.” 

Adams’ initiative injected a human element into every customer interaction, significantly boosting customer engagement and loyalty. His innovative approach highlights the role of automation in creating authentic brand experiences that go beyond the transactional. “Our customers love the personal touch,” he added. “It’s been a game-changer for us.” 

Zapier’s Outstanding Customer Impact Award is given annually to businesses that demonstrate creative and impactful ways of using automation to solve problems and create new opportunities. Adams’ submission stood out for its clear and measurable impact on customer engagement, brand perception, and business growth. 

Watch Tony Adams’ video submission here to learn more about how Daddy’s Chicken Shack is using Zapier to enhance its customer communications. 

For more information about Daddy’s Chicken Shack, visit https://daddyschickenshack.com. 

About Daddy’s Chicken Shack 

Founded in 2018, Daddy’s Chicken Shack is known for serving high-quality, Southern-inspired comfort food with a modern twist. With a commitment to exceptional taste and hospitality, the brand continues to expand its national footprint while offering franchise opportunities across the United States. For more information, visit https://franchising.daddyschickenshack.com. 

Contact: 

Cozette Phifer, PhifeR Corporate Communications 

Phone: 602.469.3199 

Email: [email protected]